WordPress-native AI support and customer engagement

EngageDock AI Pro

Turn website visitors into qualified conversations with a polished Live Chat Widget, AI Support Assistant, smart Lead Capture Form, and live-agent handoff—all inside WordPress.

View Free Plugin Features

Release 4.0.3

A calmer admin experience. More conversions on the front end.

A focused update for site owners who want a polished workspace, a clearer upgrade path, and trustworthy customer data.

100% AJAX workspace

Save settings, switch tabs, load leads, and toggle channels without page reloads—with clear loading states and success/error feedback.

Clear Pro upgrade path

Locked features explain the value with a focused upgrade modal and secure Paddle checkout, while the free experience stays usable.

Trust built in

Centralized licensing, privacy consent controls, safer feedback, review prompts, and demo data tools help you operate confidently.

Visitor Journey

From first question to qualified follow-up.

Stop losing leads to static contact forms. EngageDock AI provides a modern, instant support experience that captures context before a human ever steps in.

EngageBot
Replies instantly
Today
I need help figuring out the best plan for my agency.
10:42 AM
I can absolutely help with that! Our agency plans are tailored to your volume.
Would you like to hop on a quick discovery call with our team?

Book a discovery call

10:42 AM
Type your message...

Smart AI Answers

Train the AI on your specific URLs. It only answers what it knows, keeping your brand safe from hallucinations.

Keyword Intent Forms

Don't show random popups. Trigger specific lead capture forms only when a visitor asks about "pricing" or "booking".

Live Agent Handoff

When the AI hits its limit, it seamlessly invites a human agent into the chat to close the deal.

WordPress Native

A practical support stack for WordPress teams

Skip the heavy $99/mo SaaS platforms. Keep your data, your leads, and your workflow directly inside the CMS you already use.

Your data, your database

Conversations and captured leads are stored securely in your WordPress MySQL database. You own the data.

Lightweight Frontend

The chat widget is heavily optimized. No bloated external iframes loading dozens of tracking scripts.

Mobile Agent PWA App

Agents can install our Progressive Web App to reply from their phones without dealing with the clunky WP admin.

WooCommerce Integration

Suggest products directly inside the chat and help visitors navigate to checkout automatically.

Boost Sales

AI-Powered WooCommerce Assistant

Don't just answer questions—close sales. EngageDock AI connects directly to your WooCommerce store to suggest the perfect products based on visitor intent. It can highlight promotions, answer product-specific questions, and guide users straight to checkout.

  • Dynamic product cards inside chat
  • Answers pulled from product descriptions
  • Abandoned cart recovery prompts
Do you have any running shoes under $100?
Absolutely! Here is our top-rated option currently on sale:
Aero Sprint Pro
$120.00 $89.99
Work Anywhere

Reply on the go with the Agent App

Never miss a hot lead because you were away from your desk. Your team can install the EngageDock Progressive Web App (PWA) directly to their iOS or Android home screens. Reply to chats instantly without ever logging into the clunky WordPress admin panel.

  • Native app-like experience
  • Push notifications for new leads
  • Agent takeover and live handoff
Visitor #8492
Viewing: Pricing Page
I have a question about the agency tier.
Hi! I'm David, a live agent. I'd be happy to help you with that!
Type reply...
Retention & Context

360° Customer Memory

Stop asking customers to repeat themselves. EngageDock tracks the entire customer journey, saving chat histories, converting inactive chats into support tickets, and scoring leads automatically. You get full context before you even say hello.

  • Unified customer timeline & profiles
  • AI Lead Scoring (Hot, Warm, Cold)
  • Auto-convert chats to email tickets
SJ

Sarah Jenkins

Hot Lead Score: 92/100
Today, 2:30 PM
Requested Demo Callback
Yesterday
Chatted with AI about Pricing
Last Week
Visited landing page

Feature Comparison

Free contact tools.
Pro customer engagement.

Start for free to capture leads and route WhatsApp messages. Upgrade to Pro when you need automation, AI, and live team handoffs.

Core Features

Free

Pro

Widget & Contact
Modern Chat UI & Custom Colors
WhatsApp, Email, Call routing
Business Hours Logic & Timezones
Floating Footer Action Bar
Premium SaaS Chat Themes
Lead Generation & AI
Basic Form Lead Inbox
AI Chat Assistant & Safe Mode
Custom Knowledge Base (URLs/CSV)
Smart Intent Forms (Keyword Triggers)
Workflows & Agent Tools
Live Agent Handoff System
Mobile Agent PWA App
Conversation Memory & Auto-Tickets
E-Commerce & Analytics
Basic Interaction Analytics
WooCommerce Product Recommendations
AI Lead Scoring & Intent Labels
Automatic Pro Updates

Automate the routine.
Keep people in control.

EngageDock Pro balances powerful AI automation with essential human workflow tools.

Strict Safe Mode

The AI is hardcoded to never hallucinate pricing or policies. If it doesn't know the answer from your KB, it triggers a human handoff.

Lead Scoring

Automatically labels and scores conversations. Instantly spot "hot leads" in your admin inbox based on intent and keywords.

Auto Tickets

When a live chat goes inactive, EngageDock automatically converts the conversation into a support ticket to preserve context.

Your knowledge, amplified

Train once. Answer with confidence.

Bring the content you already have. EngageDock turns it into grounded answers your visitors can trust—without sending your whole site to another platform.

Private by design. You control the source.

Website pages

Scrape selected URLs and keep answers aligned with your latest content.

FAQs & CSV

Upload structured FAQs or add answers manually in minutes.

EngageDock Knowledge Base

Grounded context for every AI response.

Special Launch Offer

Save 50–90%
This September

Save 50% on Monthly with SEP14, or save 90% on Annual and Lifetime with SEP90. Your discount is applied automatically at checkout.

Monthly · 50% Off
SEP14
Annual & Lifetime · 90% Off
SEP90

Valid during September. Eligibility is confirmed by Paddle at checkout.

Product roadmap

More growth tools are on the way.

We are building the next layer of EngageDock AI with the same WordPress-native, privacy-conscious approach. Join the Pro community to shape what ships next.

Coming soon

Team routing

Route conversations to the right teammate with shared ownership, availability, and a cleaner multi-agent handoff.

In design

Smarter targeting

Create page-level journeys and thoughtful exit-intent prompts that appear at the right moment—not on every visit.

Planned

Conversion insights

See which questions, channels, and campaigns create momentum with clearer AI quality and conversion reporting.

Exploring

More connections

Bring your favourite workflow tools closer to the inbox with lightweight automations and reliable webhooks.

Get Pro and shape the roadmap No surprise upsells. Updates included with your license.

Simple Pricing

Pricing that scales
with your business

All plans include every Pro feature. Simply choose how many websites you need to support.

September launch discounts are shown below and applied automatically at Paddle checkout.

Available Now

Single Site

Perfect for solo businesses.

$39 $3.90 /year

90% September discount

  • 1 WordPress Website
  • All Pro Features
  • 1 Year Updates & Support

5 Sites (Growth)

For small agencies.

$79 /year
  • 5 WordPress Websites
  • All Pro Features
  • 1 Year Updates & Support
  • Priority Email Support

Unlimited

For high-volume agencies.

$149 /year
  • Unlimited WP Websites
  • All Pro Features
  • 1 Year Updates & Support

Before you install

Common questions about requirements, performance, and licensing.

Will this slow down my WordPress site?
No. EngageDock AI is highly optimized. The frontend widget script loads asynchronously and only triggers after the main content of your page has loaded. It will not hurt your Core Web Vitals or PageSpeed scores.
Do I need my own OpenAI API key?
Yes. To keep plugin costs low and ensure your data remains completely private, you supply your own OpenAI API key. You only pay OpenAI for your actual usage (typically fractions of a cent per chat), bypassing the heavy $99/mo fees of other SaaS wrappers.
Is it compatible with WooCommerce?
Absolutely. Pro users get deep WooCommerce integration. The AI can read your product descriptions, answer specific product queries, and even push interactive product cards directly into the chat window to drive sales.
How does the live agent handoff work?
If a user specifically asks to speak to a human, or if the AI doesn't know the answer and triggers "Safe Mode," the chat is paused. Your team gets a notification and can reply instantly via the WordPress admin or our mobile PWA app.
Can I customize the chat widget's appearance?
Yes! You can match your brand perfectly. You can change primary colors, upload custom avatars, edit welcome messages, and adjust the widget placement directly from the WordPress settings panel.
What is EngageDock AI Pro, and how does it help WordPress websites?
EngageDock AI Pro is a WordPress AI chatbot and customer support plugin built to answer visitor questions, capture qualified leads, and improve customer engagement. It combines a trainable knowledge base, smart lead forms, live agent handoff, conversation analytics, customizable chat widgets, and WooCommerce product assistance—all inside your WordPress dashboard.
Is my website data used to train public AI models?
No. When using the standard API connection, OpenAI's strict data privacy policies dictate that data submitted via the API is NOT used to train their public models. Your knowledge base remains strictly yours.
What languages does the AI understand?
The AI automatically detects and responds in the language your visitor is using. It supports over 90+ languages out of the box, requiring zero extra configuration on your end.
What are "Keyword Intent Forms"?
Instead of annoying users with immediate popups, EngageDock can trigger specific lead capture forms only when it detects buying intent. For example, if a user types "pricing", it can instantly show a "Book a Demo" form.
Do I need coding skills to install it?
Not at all. It works like any standard WordPress plugin. Simply upload, activate, paste your API key, and add your website URL to train the AI. You can be fully live and chatting in under 5 minutes.
Ready to automate?

One conversation.
Better context at every step.

Stop losing leads to static contact forms. Download the free plugin today or upgrade for AI automation and live handoffs.

View Features

EngageBot

Online
Hi! I can help you find the right plan or connect you with a human.
I'd like to book a demo.
Book a Demo
Select a Time
Lead Captured!
Added to WP Dashboard