Privacy Policy

Developer Ravi respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase our products, or use our WordPress plugins.

Information We Collect

• Name and email address
• Billing and payment-related information handled by FastSpring
• Website URL and license activation details
• Support messages and ticket details
• Basic technical information such as IP address, browser, and device information
• Plugin license status, version, and update check data

Payment Processing

We use Paddle to process payments, subscriptions, invoices, taxes, and fraud prevention. We do not store full credit card details on our website.

Paddle may collect and process billing details, payment information, tax information, IP address, and transaction records as needed to complete purchases and manage subscriptions.

How We Use Information

• Process purchases
• Create and manage license keys
• Provide plugin updates and rollback access
• Offer customer support
• Improve product reliability and security
• Prevent fraud, abuse, and unauthorized license use
• Send important account, license, or product update messages

License Activation Data

When you activate a Pro license, our license server may receive your license key, product ID, website domain, WordPress site URL, plugin version, activation status, and timestamp of license checks.

This data is used only to validate licenses, provide updates, and protect paid product access.

Support Data

If you submit a support ticket or contact request, we may store your message, email address, website URL, and related technical details so we can respond properly.

Cookies

Our website may use cookies for login sessions, customer accounts, checkout redirection, analytics, security, and normal WordPress functionality.

Data Sharing

We do not sell your personal information. We may share limited information with trusted service providers required to operate our business, including FastSpring, hosting providers, email delivery providers, security tools, analytics tools, and support systems.

Data Retention

We keep account, license, order, and support records as long as needed to provide service, comply with legal obligations, prevent fraud, and maintain product records.

Security

We use reasonable technical and organizational measures to protect your information. However, no online system can be guaranteed to be completely secure.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to legal, accounting, security, and license record requirements.

Contact

Developer Ravi
Website: https://developerravi.com/
Store: https://store.developerravi.com/
Email: support@developerravi.com